Privacy Policy

Security

We respect the privacy of our customers. This declaration will specify how we will carefully handle your personally identifiable information, and therefore by reading this and using the website you will be agreeing to this privacy policy. If you do not agree to be bound by the terms of this privacy policy, please do not use the site. We reserve the right to alter this privacy policy at any time, and alterations will be posted on the site.

We need to collect personal information in order to process your order and deal with your queries. This will include your name, address, telephone number and payment information in order to process. A valid email address is also required in order for you to track the process of your order. With your approval, we will use information you have provided to send newsletters and promotional offers where necessary. However, access to your account data is password protected. You must keep all passwords confidential and do not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of the Site, we may require you to change your passwords or we may suspend your account without notice. We will only use your information in accordance with the Data Protection Act 1998, and will also take precautionary measures to prevent loss, misuse or modification of the information you have provided. Our business partners who have access to customer information are bound to non-disclosure and may not use the information for any purpose other than described in this declaration. Recommendations would be to use a strong password and secure server in order to limit any disturbance.

We will never inform third parties of any contact details without your express permission except as legally required, however we may reserve the right to disclose information to third parties if we are in any way under a duty to disclose or share your information in order to comply with any legal obligation, or to enforce or apply our Terms of Use. We may have to exchange information with other companies and organisations for the purposes of fraud protection and credit risk reduction and such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site.

How we use your information

Information will be used to maintain, improve and administer the site. This will ensure the site is the most effective for you and your computer. Information, products or services requested from us will also entail contact for such purposes and will allow you to participate with features of our site. Your information will also be used to notify our customers of any changes to the service offered.

Cookies

We use cookies to personalise your experience with us, and to remember you when you return to our site. They are small packets of data stored by your browser on your computer's hard drive to identify yourself to us and help us to keep track of what you have in your basket. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use information to improve your experience with any problems. Check 'managing cookies' within your particular browser may be able to help you change your cookie preferences.

To enable cookies.

For PCs: click on 'Help' at the top of your browser window and select the 'About' option For Macs: with the browser window open, click on the Apple menu and select the 'About' option

Google Chrome:

1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button.
3. Now select 'Allow local data to be set'

Internet Explorer 6.0 7.0 8.0:

1. Click on 'Tools' at the top of your browser window and select ' Internet Options' then click on the 'Privacy Tab.'
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Mozilla Firefox:

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'Allow sites to set cookies'

Safari:

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'security', check the option that says 'Block third-party and advertising cookies'
3. Click 'save'.

To delete cookies

Flash Cookies: The Adobe website provides comprehensive information on how to delete or disable Flash cookies- see http://www.adobe.com/security/flashplayer

Third Party Cookies: To disable third party company cookies use the opt out tool offered by members of the Network Advertising Initiative, see http://www.networkadvertising.org/managing/optout.asp

In order to comply with any law changes, we reserve the right to review this privacy policy at any time therefore please view it frequently. We welcome your comments and will be pleased to answer any questions regarding our privacy policy.